:root{color:#17212b;font-synthesis:none;background:#f5f7fb;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}button,input,select{font:inherit}button{cursor:pointer;border:0;border-radius:10px;padding:.7rem 1rem}input,select{background:#fff;border:1px solid #d8dde6;border-radius:10px;width:100%;padding:.8rem .9rem}label{margin:0 0 .4rem;font-size:.9rem;font-weight:700;display:block}form{gap:.8rem;margin-top:1.2rem;display:grid}.shell{width:min(1120px,100% - 2rem);margin:0 auto;padding:3rem 0}.authShell,.centerCard{place-items:center;min-height:100vh;padding:1.25rem;display:grid}.authCard,.centerCard{background:#fff;border:1px solid #e6e9ef;border-radius:20px;width:min(480px,100%);padding:2rem;box-shadow:0 16px 50px #141f2c14}.authTitle{margin:.25rem 0 .8rem;font-size:clamp(2rem,8vw,3.2rem)}.authCard p{color:#68717d}.authCard button{color:#fff;background:#17212b}.successMessage{color:#27683c!important}.errorMessage{color:#9d2c2c!important}.qr{border-radius:12px;width:min(260px,100%);margin:1rem auto;display:block}.hero{justify-content:space-between;align-items:flex-start;gap:2rem;margin-bottom:2rem;display:flex}.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:#5d6672;font-size:.75rem;font-weight:800;display:block}h1{margin:.2rem 0;font-size:clamp(3rem,8vw,5.6rem);line-height:.95}.subtitle{color:#5d6672;max-width:680px;margin:1rem 0 0;font-size:1.1rem}.pilot{color:#fff;background:#17212b;border-radius:999px;padding:.55rem .8rem;font-size:.8rem}.metrics{grid-template-columns:repeat(4,1fr);gap:1rem;margin-bottom:1rem;display:grid}.metrics article,.panel{background:#fff;border:1px solid #e6e9ef;border-radius:18px;box-shadow:0 8px 30px #141f2c0d}.metrics article{padding:1.2rem}.metrics span{color:#68717d;margin-bottom:.6rem;font-size:.85rem;display:block}.metrics strong{font-size:1.7rem}.panel{padding:1.5rem}.panelTitle,.lead{justify-content:space-between;align-items:center;gap:1rem;display:flex}.panelTitle button,.lead button{color:#fff;background:#17212b}.leadList{gap:.7rem;margin-top:1.3rem;display:grid}.lead{border-top:1px solid #eceff3;padding:1rem 0}.lead p{color:#68717d;margin:.35rem 0 0}.leadMeta{align-items:center;gap:1rem;display:flex}@media (width<=760px){.metrics{grid-template-columns:repeat(2,1fr)}.hero,.panelTitle,.lead{flex-direction:column;align-items:stretch}.leadMeta{justify-content:space-between}}@media (width<=420px){.metrics{grid-template-columns:1fr}}textarea{resize:vertical;width:100%;font:inherit;border:1px solid #d8dde6;border-radius:10px;min-height:96px;padding:.8rem .9rem}.secondary{color:#27313d!important;background:#eef1f5!important}.headerActions{align-items:center;gap:.65rem;display:flex}.leadForm{background:#f9fafc;border:1px solid #e6e9ef;border-radius:14px;margin:1.25rem 0;padding:1rem}.formActions{flex-wrap:wrap;align-items:center;gap:.7rem;display:flex}.leadForm button:not(.secondary),.composer button:not(.secondary){color:#fff;background:#17212b}.leadHeadline{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.statusPill{color:#5d6672;text-transform:uppercase;letter-spacing:.04em;background:#eef1f5;border-radius:999px;padding:.2rem .55rem;font-size:.72rem}.lead small{color:#68717d;margin-top:.55rem;display:block}.emptyState{color:#68717d;padding:2rem 0}.composer{z-index:10;background:#fff;border:1px solid #dfe4eb;border-radius:20px;width:min(560px,100% - 2rem);padding:1.4rem;position:fixed;inset:auto 1rem 1rem auto;box-shadow:0 24px 80px #141f2c33}.composer h3{margin:.2rem 0 1rem;font-size:1.5rem}.manualLink{color:#24643a;background:#edf6f0;border-radius:10px;align-items:center;padding:.7rem 1rem;font-weight:700;text-decoration:none;display:inline-flex}@media (width<=760px){.headerActions{align-items:flex-start}.composer{width:auto;inset:auto .5rem .5rem}}.followupMessage{min-height:160px;max-height:50vh;line-height:1.45;overflow-y:auto}.metrics{grid-template-columns:repeat(5,1fr)}.attentionMetric{border-color:#e7c78d!important}.attentionPanel,.settingsPanel{margin-top:1rem}.attentionPanel{border-color:#ead8b6}.escalationList,.knowledgeList{gap:.8rem;margin-top:1.2rem;display:grid}.escalationItem,.knowledgeItem,.ownerStatus{border-top:1px solid #eceff3;justify-content:space-between;align-items:flex-start;gap:1rem;padding:1rem 0;display:flex}.escalationItem p,.knowledgeItem p{color:#68717d;margin:.35rem 0 0}.escalationItem small{color:#68717d;max-width:720px;margin-top:.55rem;display:block}.riskPill,.memoryPill{text-transform:uppercase;letter-spacing:.04em;border-radius:999px;align-items:center;padding:.25rem .6rem;font-size:.72rem;font-weight:800;display:inline-flex}.risk-green{color:#24643a;background:#edf6f0}.risk-yellow{color:#775917;background:#fff6df}.risk-red{color:#8f302a;background:#fff0ef}.memoryPill{color:#4d5866;background:#eef1f5}.settingsIntro,.mutedText{color:#68717d}.okText{color:#27683c}.knowledgeForm{grid-template-columns:minmax(180px,.7fr) minmax(260px,1.3fr) auto;align-items:start}.knowledgeForm textarea{min-height:48px}.knowledgeForm button{color:#fff;white-space:nowrap;background:#17212b}.knowledgeItem button{flex:none}.ownerStatus{margin-top:1rem}.ownerStatus span{text-align:right;max-width:620px}.leadActions{flex-wrap:wrap;justify-content:flex-end;gap:.55rem;display:flex}.reactivePreview{width:min(620px,100% - 2rem)}.previewResult{background:#f9fafc;border:1px solid #e6e9ef;border-radius:14px;margin-top:1rem;padding:1rem}.previewHeader{align-items:center;gap:.7rem;display:flex}.previewMessage{margin:.9rem 0;line-height:1.5}@media (width<=980px){.metrics{grid-template-columns:repeat(3,1fr)}.knowledgeForm{grid-template-columns:1fr}}@media (width<=760px){.metrics{grid-template-columns:repeat(2,1fr)}.escalationItem,.knowledgeItem,.ownerStatus{flex-direction:column}.ownerStatus span{text-align:left}.leadActions{justify-content:flex-start}}.ownerState{margin-top:.35rem;display:block}.ownerPairing{gap:.6rem;width:min(420px,100%);display:grid}.ownerPairing button:not(.secondary){color:#fff;background:#17212b}.pairingCard{background:#f9fafc;border:1px solid #dfe4eb;border-radius:14px;margin-top:.9rem;padding:1rem}.pairingCode{letter-spacing:.08em;margin:.45rem 0;font-size:1.45rem;display:block}.pairingCard p{color:#4d5866;margin:.35rem 0}.leadEditor{width:min(620px,100% - 2rem);max-height:calc(100vh - 2rem);overflow-y:auto}.leadEditor form{margin-top:1rem}.consentSummary{color:#68717d;border-top:1px solid #eceff3;justify-content:space-between;gap:1rem;padding:.85rem 0;display:flex}.consentSummary strong{color:#17212b}@media (width<=520px){.consentSummary{flex-direction:column;gap:.35rem}}